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‘Feeling at Home? The future of frontline housing management and the inclusion of marginalised communities’
12/12/2017 @ 11:00 AM - 12:00 PM
A guest lecture by Professor Jo Richardson
Date: Tuesday 12 December 2017
Time: 11:00am – 12:00pm
Venue: Swinburne University, Centre for Urban Transitions, AMDC 912
Professor Jo Richardson is a Professor of Housing and Social Research and Director of the Centre for Comparative Housing Research at De Montfort University, Leicester, UK. Jo is currently a Visiting Fellow at the Centre for Urban Transitions at Swinburne University of Technology.
In this lecture Jo will reflect on findings from her Chartered Institute of Housing research on the future role of the frontline housing professional, combined with lessons from her Joseph Rowntree Foundation project on conflict resolution on Traveller site delivery and management. She will consider whether an increasing march towards ‘mainstreaming’ management approaches can improve service delivery whilst still making diverse groups of residents with different cultural, social and economic backgrounds, still feel valued and ‘at home’.
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