A
A

Homelessness services: Operating hours over Christmas/New Year 2015-16

CHP has compiled a list of emergency homelessness and housing services and their operating hours over the Christmas and New Year period. If you know of other vital services that are open but aren’t listed here, please email information to eddie@chp.org.au.

In the event of an emergency, call 000.

If you’re experiencing homelessness, at risk or losing your home, or you need to escape family violence, call Opening Doors on 1800 825 955. This free-call number is services 24 hours a day, 7 days a week. Your call will be answered by a worker who can put you in touch with an organisation closest to you.

CoHealth – Community Health
Service:
Mental health, oral health, family violence, alcohol and other drugs, aged care and medical and integrated health services
Holiday operating hours:
-
Collingwood, Fitzroy & Melbourne CBD: Closing 1:00pm Thursday 24 December, and on public holidays (Christmas Day, Boxing Day, 28 December, 1 January), open on Thursday 31 January until 2pm. Contact: 9411 4333
-
Footscray, Braybrook, Werribee & Melton: Closed from 2:00pm Thursday 24 December, reopening on 4 January. Contact: 9398 4100
- Flemington, Moonee Ponds & Nidree: Closing from 12.00pm Thursday 24 December, reopening on 4 January. Contact: 9377 7100

Flagstaff Crisis Accommodation

Service:
Male only crisis accommodation
Location: 9 Roden St, West Melbourne VIC 3003
Holiday operating hours: No change, 24-hour service
Contact: 03 9329 4800 (24-hours)

Frontyard Youth Services

Service:
Youth support services (for young people aged 12-25)
Location:
19 King Street, Melbourne 3000
Holiday operating hours:
Closed Christmas Day only. All other days; Monday – Friday, 9.00am–8.00pm and Saturday & Sundays, 10.00am–6.00pm
Contact:
03 9611 2411 (out of hours, phone 1800 627 727)

Launch Housing
Service:
 Housing and support, HomeGround Real Estate
Holiday operating hours: Closed on Christmas Day, 28 December and 1 January. During this time, please call the IAP number (03 9288 9611) - it will deliver callers to the emergency accommodation line which will be staffed. Other days, open 9.00am-5.00pm as normal.
Contact: Crisis line 1800 825 955

safe steps
Service:
24/7 response line for women and children fleeing domestic violence; outreach, advocacy, crisis accommodation
Holiday operating hours: No change, 24-hour service
Contact:
24-hour Family Violence Response, 1800 015 188 (toll free)

Salvation Army 614
Service: Homodava Café – connects to additional services
Location: 69 Bourke St, Melbourne VIC 3000
Holiday operating hours: Hamodava Café and Melbourne 614 are closed on Christmas Day, at which time the emergency line can still be reached; Crisis contact centre: 1800 627 727, Homelessness support: 1800 825 955
Contact: Melbourne 614, 03 9653 3299

Salvation Army Crisis Service (St Kilda)
Service: State-wide crisis support and information response
Location: 29 Grey Street, St Kilda VIC 3182
Holiday operating hours: No change
Contact: Crisis contact centre: 1800 627 727, Homelessness support: 1800 825 955

Southbank Crisis Accommodation & Housing Support 
Service: 24/7 crisis accommodation for couples and single adults experiencing housing crisis and homelessness
Location: 52 Haig Street South Melbourne, 3205
Holiday operating hours: No change, 24-hour service
Contact: 03 9699 4566

The Lazarus Centre (St Peter’s Eastern Hill)
Service: Daily breakfast service, 7:30am-9:00am, 7-days a week
Location:
15 Gisborne Street, East Melbourne VIC 3002 (operates from the Maynard Kitchen, Hughes Room and Gisborne Street breezeway of St Peter's Church)
Holiday operating hours: No change, open every day
Contact: 03 9662 2391

Travellers Aid
Service: Travel-related emergency relief for people who are stranded or in a crisis situation and need financial assistance to return home, public internet access, subsidised showers
Location: Southern Cross Station & Flinders Street Station (note, Flinders St office closed on Christmas Day)
Holiday operating hours: Southern Cross open 7.00am-10.00pm every day from Christmas Eve until 3 January. See timetable
Contact: Emergency relief, 03 9670 2873

VincentCare’s Ozanam Community Centre
Services:
Support to men and women at risk of or experiencing homelessness: Breakfast/lunch service, shower/laundry facility, therapy, and more
Location: 268 Abbotsford Street, North Melbourne, 3051
Holiday operating hours: Open for Christmas lunch from 11:00am – 1.00pm, then closed 28 December and 1 January. Otherwise, open for general ‘drop-in support’ from Monday to Friday 9.00am-2.30pm.  Open from 2.30pm - 5.00pm OCC for prearranged programs/activities and follow-up appointments.
Contact: 03 9329 6733

WIRE - Women’s Information and Referral Exchange Inc.
Service: 24-hour response line for women and children fleeing domestic violence; outreach, advocacy, crisis accommodation
Holiday operating hours: Closed from 1.00pm Wednesday 23 December, reopening Monday 4 January 2016 (Please note all services are closed during this period)
Contact:  1300 134 130

Youth Projects – The Living Room
Service:
Health, outreach, community and employment, education and training services
Location:
 7/9 Hosier Ln, Melbourne VIC 3000
Holiday operating hours:
Closed public holidays (25, 26 & 28 December, 1 January). Foot patrol will still operate through these closed periods. All other days; ‘Drop in’ is open Monday to Friday from 1.00pm – 4.00pm (All other times by appointment)
Contact:
03 9945 2100

 


Subscribe to eNewsletter