For all media enquiries please contact Rania Spooner, Media and Communications on (03) 9415 6214, 0409 430 462 or at email@example.com.
For accurate facts and statistics about homelessness see our Facts page
Find our media releases here
Reporting on homelessness: quick reference guide for journalists
The following quick reference guide assists journalists reporting on homelessness. In a fast moving media landscape, we hope that these guidelines will make it easier for journalists to deliver balanced, ethical and factual reporting. We encourage you to contact us if you have questions. firstname.lastname@example.org or 0418 552 377
Refer to ‘people experiencing homelessness’ not ‘homeless people
Take into account the broader social and economic causes of homelessness (see housing facts below)
Include the views of people with lived experience of homelessness
Seek the views of homelessness services
Include information about the systemic solutions to homelessness
Give a balanced view of the range of homelessness experiences, not just rough sleeping
Blame the individual for systemic failures
Use identifiable photographs of people in crisis without their consent (and consider their capacity to consent)
Use imagery that perpetuates stereotypes or reinforces inaccurate opinions of homelessness
Working with ‘case studies’.
We understand that incorporating a personal story is often a necessary part of illustrating a theoretical concept.
Please consider whether the person you are interviewing has a good enough grasp of the media to give their informed consent to be interviewed. Also, consider whether their current situation might be hampering their ability to give consent.
Don’t presume that they know the reach and the potential audience of a newspaper or radio station or of an online article.