The July 2011 Centrelink and Homelessness edition

Centrelink and Homelessness



Tanya Plibersek MP, Minister for Human Services, Minister for Social Inclusion

 Editorial — ‘Centrelink and Homelessness’

Jenny Smith, CEO, Council to Homeless Persons


Homelessness Australia — July Update

By Nicole Lawder, Chief Executive Officer, Homelessness Australia

Countdown to Census Night: Tuesday the 9th of August 2011

By Sarah Kahn, Manager, Policy and Communications Unit, CHP

Part A: Centrelink and the Response to Homelessness

Secretary’s Message

By Kathryn Campbell, Secretary, Department of Human Services

The Portfolio of Human Services: What can we do to help?

Overview of Payments and Services

Department of Human Services

A Unique Partnership

By Scott Buick, Centrelink Social Worker, Wodli HOME Advice Program, SA

Social Work Values in Engagement Officer Practice

By Anne Manicas, Centrelink Social Worker, Area North Central, Victoria

Brian’s Story

By Dalia Pisk, Centrelink Social Worker, Bankstown Centrelink Customer Service Centre, New South Wales

Grass Roots Assistance in Alice Springs

By Christine Sharma, Centrelink Community Engagement Officer, Alice Springs, Northern Territory

Mandy’s Story

By Vicky Bowen and Michelle Bail, Centrelink Social Workers, Townsville, Queensland

Thursday Morning in the Life of a Centrelink Community Engagement Officer

By Gavin Bampton, Centrelink Community Engagement Officer, Rockhampton, Queensland

Rockhampton Homeless Connect: A Centrelink Community Engagement Officer Perspective

By Leah Munns and Gavin Bampton, Centrelink Community Engagement Officers, Area Central North Queensland, Rockhampton

Social Work: Reflections from the Recovery Centre

By Glen Muller, Centrelink Social Worker, Area Central North Queensland, Rockhampton

A Delicate Balance of Needs

By Angela Bowen and Liza Roberts, Centrelink Social Workers, Gladstone, Queensland

Beyond The Link: Supporting Homeless Men Along the Participation Pathway

By Paula Webber, Centrelink Social Worker, Parramatta, NSW

Centre Links: Exploring Story, Strengths and Community Partnership for Homeless Youth

by Daniel Hadson, Centrelink Social Worker, Wyong Shire, and Corrina Peck, LINKS Youth Service, San Remo Neighbourhood Centre

Soup Patrol

By Simon Murrish, Centrelink Community Engagement Officer, Innaloo, Western Australia

Soccer Brings People Together

By Aaron Fisher, Centrelink Collaborative Service Development Manager, Western Australia

Connecting People with a Brighter Future Ahead

By Brenton Sloane, Portfolio Communication, National Support Office, ACT

Part B: Centrelink and Homelessness, Analysis, Examination, Discussion

Centrelink and Homelessness: Part of an Emerging ‘Mainstream’ Response?

By Peter Humphries

The Hand That Feeds: Centrelink and Homelessness

By Travis Gilbert, Policy and Research Officer, Homelessness Australia

Use Centrelink Power to Help People!

By Maree O’Halloran, NSW Welfare Rights Centre

Income Quarantining — The Cure or The Cause?

By James Farrell, Manager/Principal Lawyer, PILCH Homeless Persons’ Legal Clinic (HPLC)

Half a Citizen: Life on Welfare in Australia

An excerpt from Half a Citizen: Life on welfare in Australia, by John Murphy, Suellen Murray, Jenny Chalmers, Sonia Martin and Greg Marston

Centrelink Community Support Unit at the Crisis Centre: 20 Years On

By Dr Lisa Harris, Lecturer Social Policy, RMIT University

Flexibility is Required to Make the System Work

By Suzi James-Nevell, Building Up and Developing Skills Coordinator, Sacred Heart Mission, Journey to Social Inclusion and Stella Young, Employment Consultant, Mental Illness Fellowship of Victoria

Prisoners, Centrelink and Homelessness

By the Research and Evaluation Unit, Australian Community Support Organisation (ACSO)

Income Management and Homelessness

By Emily Webster, Welfare Rights Legal Officer, Central Australian Aboriginal Legal Service

Tamara: A Case Study

By Dr Shefali Rovik, Coordinator, External Relations Unit, Office of Chief Executive, Juvenile Justice, NSW Department of Attorney General and Justice

Part C: Consumer Voices

Consumer Voices: Centrelink and Homelessness

Interview by Allan Martin, Consumer Advocate with the Peer Education Support Program

The Peer Education Support Program (PEST) Update

Homelessness and Centrelink

By Kevin

Part D: Further Food for Thought


By Dr John Falzon, Chief Executive Officer, St Vincent de Paul Society, National Council of Australia

Hard to Take: Constructions of Welfare Dependency and Privileged Entitlement

By Mark Furlong, Senior Lecturer in Social Work, Deakin University

Book Review

Half a Citizen — Life on welfare in Australia

Reviewed by Felicity Reynolds, CEO, Mercy Foundation


Maree O’Halloran

President, National Welfare Rights Network

Removing Centrelink’s Road Blocks