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Capacity building

CHP strengthens the capacity of Victoria’s homelessness sector and the broader services system, through best practice education and dissemination of current policy, practice and research information.

The following sections are on best practice and continuous quality improvement, which are both core to building the capacity and sustainability of the homelessness sector.

Best practice – training and education 
Service delivery is constantly evolving based on new evidence and research.

This section provides resources aimed at supporting practitioners and local communities to implement best practice and improve outcomes for people who are experiencing or at risk of homelessness.

Continuous quality improvement 
The new Department of Human Services Standards were released June 2011. Achieving and maintaining accreditation gives organisations the opportunity to reflect upon and improve their practices.

This section provides resources to support continuous quality improvement and the accreditation processes.

Good practice guides to housing focused support
CHP has developed a series of good practice guides to housing-focused support. They provide an insight into the activities that workers undertake to help get people housed and keep them housed.  The guides were developed in consultation with the homelessness sector and people who have experienced homelessness and based on the local and international evidence provided by a literature review. The guides could not have been created without the generous support of The Mercy Foundation. 

 

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