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Best practice – training and education

Service delivery is constantly evolving based on new evidence and research. 

This section provides resources aimed at supporting practitioners and local communities to implement best practice and improve outcomes for people who are experiencing or at risk of homelessness.

  • Specialist Homelessness Sector Professional Development survey 2014
    During September to November 2014, CHP undertook an online survey of people working in specialist homelessness and allied services. The purpose of the survey was to better understand the professional development needs, goals and preferences of people who are working to end homelessness across Victoria. To view the results, click here. To view the results from the 2013 survey, click here. 
  • Facilitating access and supporting treatment: The role of homelessness workers in the changed Mental Health and AOD sectors
    In December 2014, following significant changes to both the Mental Health and Alcohol and Other Drug sectors, CHP held a forum with representatives from Mental Health and AOD organisations to examine how SHS workers can best support clients accessing, waiting for, or receiving support and treatment from Mental Health and AOD organisations.
     
  •  Preventing Homelessness: An Anti-Poverty Week practice forum
    To mark Anti-Poverty Week 2013, CHP brought together practitioners, program managers, consumers and researchers to look at the interventions that work to prevent homelessness. Click the link above to view the forum presentations.
     
  • Specialist Homelessness Sector Professional Development survey 2013
    During July and August 2013, CHP undertook an online survey of people working in specialist homelessness and allied services. The purpose of the survey was to better understand the professional development needs, goals and preferences of people who are working to end homelessness across Victoria. Click the link above to view the results. To view the survey, click here.
     
  • Agency and workforce development forum
    On 6 December CHP and Domestic Violence Victoria hosted the 2012 Agency and workforce development forum; Building best practice in a changing environment. This page contains presentations from the homelessness, family violence and allied sectors.
     
  • Innovations in ending homelessness: rapid re-housing for families and single adults
    On 16 December 2011, Council to Homeless persons hosted a workshop on innovations in ending homelessness among families and single adults. This presentation explores rapid re-housing models from Australia and overseas. 
     
  • Cared for enough to be involved; Client participation guide
    This document was developed by a working group of the North and West Metropolitan Homelessness Local Area Service Network, of which CHP is a member. The guide is designed to help services meaningfully involve consumers in homelessness service design and delivery, taking into account a variety of practice settings and service standards.
     
  • Victorian homelessness research and evaluation capacity building project
    Three workshops across ten sites were held across Victoria. Their focus was to develop skills and build capacity around participatory evaluation; and to help participants understand, analyse and use homelessness and family violence data. The workshops were presented by CHP in conjunction with Domestic Violence Victoria, Family Violence Interdepartmental Committee and the SAFER research team. 
     
  • Consumer participation resource kit
    Published by the Rural Housing Network and HomeGround Services in 2008, this document contains information on ways to engage with consumers, to listen to their views, and to develop strategies based on their advice with the aim of improving services.
    If you would like a copy of the kit, please email ian@chp.org.au

 

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