The SHS Transition Plan



Read the Plan


Download Action Tables

Welcome to the Specialist Homelessness Sector (SHS) Transition Plan homepage. Everything you need to know about the Plan and how you can be involved is found in the links on this page. We also welcome your feedback.


What is the SHS Transition Plan?

We have built a strong and vibrant homelessness sector in Victoria, and the SHS will use this foundation to implement the SHS Transition Plan over the next four years (2018-2022). The Plan is intended to leverage the current good practice occurring across the SHS and to address the challenges identified, in a strategic and systematic way.

We need a plan for the future because of increasing demand we are seeing for our services. There are also rapid social, political, economic and technological changes occurring which impact on how we support vulnerable groups. Governments are increasingly looking for new ways to improve services and outcomes.

The Plan identifies 15 goals for the sector to be supported to work towards over time. Broadly these goals describe how the sector can embed person-centred and place-based responses, build service capacity to deliver the contemporary suite of services to gain and sustain housing, and to facilitate optimal use of emerging technologies. This SHS Transition Plan is intended to provide a roadmap for the future development of the capacity of our sector.

How was the SHS Transition Plan developed

The process of developing the Plan has been guided by an Executive Advisory Group (EAG), made up of leaders from across both the SHS and DHHS.

The content of the Plan reflects from a significant consultation process held with the SHS and others around the state in the second half of 2017.

We are very appreciative of the effort made by the sector to contribute to the development of the Plan in the context of so many competing demands.


The Plan will be implemented over the next four years. There will be further opportunities for the sector to participate in developing detailed actions for the goals that have been set out.

Give feedback

If you want to have your say in the implementation process or have additional ideas that fit under one of the 15 SHS Transition Plan goals please send us your ideas using the contact details below and we will get back to you.

Ian Gough - Manager Consumer Programs.



Transition Plan Action Tables

 Action Tables Download/Print
1. Embed person-centred models of practice
2. Build sector capacity in relation to outcomes
3. Promote Aboriginal and Torres Strait Islander self-determination
4. Build service capacity to deliver the contemporary suite of services to gain and sustain housing
5. Develop a consumer participation strategy
6. Strengthen consumer service pathways
7. Improve local service coordination
8. Build data provision and sharing protocols
9. Make effective use of new technologies
10. Develop SHS research priorities and complete research
11. Build a workforce development strategy
12. Develop Workforce Pathways
13. Develop a SHS workforce capability framework
14. Provide training and development to the SHS
15. Share and use data to inform SHS practice