Consumer participation


Consumer input required on North and West Region database project

The North & West Metro homelessness network is trialling a new database.

The database is made up of people who have accessed homelessness services and want to help to improve them.

Make real changes to the way services are delivered, take part in discussions, surveys and projects which value your experience

To become part of the database, contact Cassandra Bawden, PESP Team Leader on 1800 066 256, 03 8415 6200 or via email.

Services are encouraged to promote this project and encourage participation by displaying the attached posters:

Participate in Council to Homeless Persons’ Peer Education and Support Program

Have you experienced homelessness and would like to play a play a role in improving how homelessness services are delivered?

Do you want to influence government policy and how the homelessness service system operates?

Do you want to be part of a team dedicated to ending homelessness?

If you answered yes to any of these questions you might be interested in joining the Peer Education Support Program (PESP).

PESP is a volunteer program that provides people who have experienced homelessness with an opportunity to improve the effectiveness of the homelessness service system.

For more information, visit the PESP section of this website.