The October Models of Service Integration edition



Putting it All Back Together

Jenny Smith, CEO, Council to Homeless Persons


Homelessness Australia: October Update

By Travis Gilbert, Homelessness Australia Policy and Research Officer

Boarding and Rooming Houses Update

Are Victorian Rooming Houses Any Safer Now?

By Jarad Lockyer

New Staff Member at CHP

How Should Boarding House Residents be Identified in Census Data?

By Kate Amore, PhD candidate, University of Otago, Wellington, New Zealand

Feature: Models of Service Integration

The Importance of Service Integration to Deliver on Homelessness Policy Outcomes: Learning from International Experience

By Sue Cripps, Director Homelessness, Mental Health and Disability, Catholic Community Services NSW/ACT

Making the Connections: Service Integration to Improve Service Delivery


Evaluation Outcomes: The Townsville Homelessness Service Integration Demonstration Project

By Dr Kristen Davis, Research Fellow, Institute for Social Science Research, University of Queensland

Home Away from Harm: A Transitional Accommodation Centre for Indigenous People in Mt Isa

By Paul Memmott and Daphne Nash

Homelessness and Health Service Integration in Australia

By Paul Flatau, Elizabeth Conroy, Monica Thielking, Anne Clear, Sarah Hall, Alicia Bauskis, and Matthew Farrugia, The University of Western Australia, The University of Western Sydney and Swinburne University of Technology

Wintringham: What it Looks Like When Services are Truly Integrated

By Rose Scott, Communications Officer, Wintringham

The Impact of Designing Policy Well-grounded in Evidence: Building a Health Response as Part of the Scottish Homelessness Strategy

By Sue Cripps, Director, Homelessness, Mental Health and Disability, Catholic Community Services NSW/ACT

Integrated Service Delivery in a Regional Homelessness Service System: A Non-technical Research Summary

By Trish Evans, Manager, Development and Innovation, Northern Rivers Social Development Council

Opening the Door to a New Future — Making Data Count

By Zoe Probyn and Jodi Mohr, North West Homelessness Network

Trauma Informed Care for Homeless Young People: An Integrated Systems Approach

By Patrick Tomlinson, Director of Culture and Practice Development, International Practice Development and Luci Klendo, Learning and Development Co-ordinator, Lighthouse Institute

Consumer Voices

Interviews conducted by David Montgomery, Graduate of the Peer Education Support Program

The Organisational Journey to Integrated Client Services

By Paul Zanatta, Executive Manager Social Policy and Research, VincentCare Victoria

Catholic Community Services: Working Together to Achieve the Best Outcomes for Homeless Clients

By Rachel Rampe, Centre Based Day Care Coordinator, Melissa Martin and Glen Atkins, Assistance with Care and Housing for the Aged Coordinators

Integrating Service Delivery in Homelessness Services

By Jo Baulderstone and Eleanor Button, Flinders University

Reforming Specialist Homelessness Services in New South Wales (NSW)

By Nada Nasser and Trish Connolly, NSW Department of Family and Community Services


The Time is Always Right to Do the Right Thing

Sue Cripps, Director Homelessness, Mental Health and Disability, Catholic Community Services NSW/ACT