Find everything you need to know about the Victorian Homelessness Conference 2023, from where to pick up your name badge to visa guidance for international delegates – including a list of FAQs.

Registration and badges

Registration and information

Registration kiosks and the conference information desk will be centrally located at the venue.

Staff will be on hand to answer any queries and will also be roaming the venue clearly identified with lanyards/t-shirts.

Name badges

Every delegate will receive a name badge at registration. This badge will be your official pass and must be worn to gain entry to all sessions, the exhibition area, morning and afternoon tea, lunch and the social function included with your registration.

Dietary requirements

All catering breaks including lunch, morning and afternoon teas will be served. If you have indicated a special dietary need, please go to the special dietary requirements catering table or speak to a venue staff member to collect your meal.

If you have not already done so, please advise the conference organisers of any dietary requirements. To ensure your requests can be met, please email your dietary requests upon registration, or email the conference office at least one week before the start of the conference.


The health and safety of our attendees is our highest priority, and all delegates and participants will be required to comply with the COVID Safety Guidelines and protocols in place with the venue associated with the conference, which will be compliant with all relevant Government advice at the time of the event. Details of all protocols and requirements are available on the Government website below. Masks and sanitiser will be available at the registration desk if needed.

Acknowledging risk

It is important that all delegates acknowledge there are inherent risks associated with large events such as the Victorian Homelessness Conference.

Council to Homeless Persons and the Conference Organisers will not be liable for any loss or damages to individual delegates that are caused by events beyond our control. We strongly recommend all delegates carefully check the details of any insurance coverage you may hold, as well as the specific terms and conditions of your travel and accommodation bookings and obtain flexible booking policies where possible.

For further information, please review the most current information on the Victorian Government website.

International attendees

Visa information

All visitors to Australia must have a valid visa to travel to and enter Australia. Travellers to Australia cannot apply for a visa on arrival, with the exception of New Zealand and Norfolk Island passport holders, who will usually be issued a visa on arrival in Australia provided they meet health and character requirements.

It is strongly recommended to apply at least two months prior to your intended date of departure, and four months prior for people with character or health concerns.

Visitor Information Centres

Melbourne’s main visitor information centre is located at Federation Square, on the corner of Flinders and Swanston Streets. Opening hours are 9.30 to 17:30 daily.

Other information centres are available throughout the city, including at the Bourke Street Mall.


The Victorian Homelessness Conference is prioritising sustainability to reduce the impact on the environment and promote human health and wellbeing.

We are doing this by:

eliminating plastic pockets for conference badges

providing environmentally sustainable bamboo lanyards

printing on recycled paper

providing a conference app to reduce print material.


Insurance of any kind is not included in registration fees. It is advised that delegates take out appropriate health and travel insurances prior. Council to Homeless Persons and the Conference Office do not take any responsibility for delegates failing to insure.

Personal information

The Conference will collect and store information you provide in your registration form for the purposes of enabling us to:

register your attendance at the Conference

assist with administrative and planning purposes

plan and develop conference and other events in the future

facilitate your requirements in relation to the Conference

allow the compilation and analysis of statistics relevant to the conference.

The information that you provide in the registration form and at any other time during the conference, will be used by the organisers to offer, provide and continue to improve its events and other services


General information

When will the conference take place?

The conference will take place on Monday 20 and Tuesday 21 November 2023.

Where is the conference being held?

The conference will take place at the Melbourne Town Hall.

90/130 Swanston St
Melbourne VICTORIA 3000

Is there parking at the conference venue?

No parking is available at the Melbourne Town Hall itself, however there are various parking facilities available nearby.

Is there catering provided?

All catering breaks in the program are included with your registration.

I have a special dietary requirement – what do I do?

Special dietary requirements can be catered for during the conference. Please enter your dietary requests upon registration or email the conference office at [email protected] at least one week before the start of the conference to ensure the requirements are catered for accordingly.

My question is not listed here, who do I contact?

Please contact the Conference Office at [email protected] or by phone on + 61 (3) 9417 1350 for any questions.


How much does it cost to register?

Rates and registration types are available on the registration page.

Heavily discounted tickets are available for people with lived experience of homelessness. Please email [email protected] to enquire.

When is the early bird registration deadline?

The early bird rate is available until Friday 22 September 2023.

Do registrations fees include insurance?

Insurance of any kind is not included in registration fees – it is advised that delegates take out appropriate health and travel insurances prior.

Can you take my registration details over the phone?

No, all registrations must be done via the website registration page.

Can a registration be shared with more than one person from the same organisation?

Registrations cannot be shared with any other person; each delegate must register take part in the conference.

I only want to attend one day of the conference, is that possible?

Yes, one day rates are available to purchase. Please see the website registration page for information

What methods of payment do you accept?

Registrations can be paid by electronic transfer or credit card only. After 13 November 2023, midnight AEST, only payments made by credit card will be accepted.

All major credit cards are accepted.

I need an invoice before my organisation will pay for me to attend. Is this possible?

Yes, there is an option to request an invoice in the registration form.

Have a question not covered? Contact the Conference Office at [email protected] or by phone on (03) 9417 1350.

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