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SHS Learning Program

Quality learning, training, and practice resources

The SHS Learning Program is designed to educate and inspire practitioners in Victoria’s Specialist Homelessness Sector through the provision of quality learning, training, and practice resources.

There are two primary modes of learning within the SHS Learning Program: live training sessions and self-directed eLearning.

Browse this page to discover current opportunities within the SHS Learning Program. Alternatively, head straight to the SHS Learning Hub to register for sessions.


Live training sessions

Live training sessions are delivered by experts from the SHS and allied services, and enable learners to take part in interactive education alongside their peers. Both online and in person sessions are currently being delivered.

Check out our next 5 sessions below. Click on any course name to register your place through the SHS Learning Hub. To browse other upcoming sessions, visit the Learning Hub.

Upcoming sessions

Self-directed eLearning

Self-directed eLearning courses contain one or more modules, which include a mix of required reading, guided activities, multimedia resources, links to additional resources, and further reading.

To access eLearning, visit the SHS Learning Hub and search for the eLearning you would like to book.

Featured modules

eLearning  / 

Effective Communication

Practitioners in the Specialist Homelessness Sector are required to use a variety of effective communication strategies and resources to facilitate consumers’ understanding of their situations and demonstrate to consumers that their voice has been heard. This foundational course is designed to help practitioners develop a better understanding of the role communication plays in their practice.

Date: 22.04.2024

The Statewide Children’s Resource Program and the Centre for Excellence in Child and Family Welfare have partnered to develop this training to support practitioners and organisations working with infants, children and young people with particular focus on those who’ve experienced adversity. The course is suitable for those new to the sector, those who wish to gain a refresher, may have changed positions, or seek to improve their practice.

Date: 22.04.2024

eLearning  / 

Aboriginal and Torres Strait Islander Cultural Competence Course

This course has been developed for Indigenous and non-Indigenous Australians and for people living and working anywhere within Australia. Whether you are delivering services specifically to Aboriginal and Torres Strait Islander peoples, someone working with the general public, or you just want to know more about the Aboriginal and Torres Strait Islander people you live with, this course is for you.

Date: 22.04.2024

eLearning  / 

SHS team leadership

This course is aimed at experienced team leaders or equivalent (e.g., advanced practitioner) in the specialist homelessness sector. It is recommended that learners have at least six months in the role. It is designed to be completed alongside the SHS team leadership live training sessions, being held on 7 June and 6 July.

Date: 22.04.2024

Practice resources

To complement and enhance the knowledge gained through the SHS Learning Program, learners are encouraged to access the suite of useful practice resources created by Council to Homeless Persons.


Learn more about the SHS Learning Program

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